About us

D'ici & D'ailleurs is three people and a handful of apartments in Troyes.Not a platform, not a call centre. A small local team that knows every apartment it offers — because we're the ones who furnished it, who clean it, and who pick up the phone when you call.We currently look after six apartments in central Troyes and the surrounding area: L'Eau Bénite, Le Patio, L'Émile, Le Passage Huez, Le Zola and Les Cordeliers. Six different places, one standard: spotless throughout, hotel-quality linen, self check-in, and someone reachable if you need us.The teamVictor — Strategy and owner relations. He runs the business side, tracks how each apartment performs and reports back to the owners who trust us with their property. A background in project management that shows in the way everything here is structured: written procedures, clear reporting, nothing left to chance.Douglas — Operations and on the ground. He handles the day-to-day: coordinating stays, getting apartments ready, sorting out the unexpected. He's usually the voice at the other end of the line.Stéphanie — Cleaning and apartment preparation. She gets every apartment ready between stays. "Like new on arrival" isn't a marketing line here: it's her work, and you notice it the moment you walk through the door.What we believeA good stay comes down to the details. An arrival that's simple, whatever time you get in. An apartment that looks like the photos. An answer when you ask a question.Troyes deserves to be told properly. Our welcome guides aren't lists copied off the internet: they're our own addresses, our own Côte des Bar winemakers, our own shortcuts to the outlet stores.Direct is better for everyone. Booking with us rather than through a platform means a fair price for you, and a direct relationship with the people who actually run the apartment.

Further information

How we started

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Our team

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